Retail is stepping into a new era, one where conversation replaces clicks and shoppers expect brands to listen, rather than sell. This shift toward conversational commerce is rewriting the rules of engagement. Instead of static product pages and one-way campaigns, consumers now crave real-time, human-like interactions that feel as intuitive as chatting with a store […] The post Behind the Scenes: Building Menura AI, the Retail Assistant That Sells Like a Human appeared first on Omnichannel ...
