Deciding the ideal retail customer engagement platform for a scaling enterprise is not easy. Take a peek at the key features you need to consider!| Omnichannel Customer Engagement Platform
The FMCG Growth Blueprint: Winning Strategies from Leading Grocery Retailers [Study]| Omnichannel Customer Engagement Platform
Retail in 2025 is no longer about passive browsing or generic storefronts. It’s now defined by real-time, personalized interactions. At the heart of this transformation is conversational commerce in 2025, a strategic fusion of AI-driven messaging, voice commerce, and chat to guide shoppers across every stage of their journey. The global market for conversational commerce […] The post Conversational Commerce in Retail: What It Is and Why It Matters appeared first on Omnichannel Customer En...| Omnichannel Customer Engagement Platform
Retailers today are under increasing pressure to unify fragmented customer data, deliver personalized experiences at scale, and prove the ROI of their martech investments. As the packaged vs composable CDP debate takes center stage, customer data platforms (CDPs) are rapidly evolving from marketing-centric tools into enterprise-wide infrastructure. These platforms now underpin everything from omnichannel personalization […] The post Packaged vs Composable CDPs: Which is the Best Decision fo...| Omnichannel Customer Engagement Platform
The Bulgarian retail landscape is undergoing a seismic transformation. As consumer expectations evolve and digital adoption accelerates, traditional powerhouses are being challenged by agile newcomers. It’s a market defined by contrasts, and by bold Bulgarian retail marketing strategies, where omnichannel veterans race to modernize, legacy brands fight for relevance, and digital-native disruptors redefine what value […] The post Analyzing the Marketing Strategies Powering Bulgaria’s Ret...| Omnichannel Customer Engagement Platform
This report analyzes the core growth strategies of six dominant grocery retailers, Aldi, Trader Joe’s, Lidl, Ocado, Walmart, and Tesco, to distill a replicable playbook for market leadership. The analysis reveals that market domination is not achieved through a single tactic, but through a coherent system of mutually reinforcing strategies. While no single path to […] The post The FMCG Growth Blueprint: Winning Strategies from Leading Grocery Retailers [Study] appeared first on Omnichanne...| Omnichannel Customer Engagement Platform
Explore how AI commerce and chatbots elevate the 2025 shopper journey with key best practices, tips, and engagement strategies.| Omnichannel Customer Engagement Platform
Explore the top customer experience metrics and global CX benchmarks for 2025. Track KPIs like NPS, CLV, CES & more to improve loyalty.| Omnichannel Customer Engagement Platform
Email marketing has evolved far beyond its roots as a simple broadcast channel. In omnichannel retail, it now serves as a sophisticated, data-rich tool that requires precision, contextual relevance, and perfectly timed execution. With customer journeys spanning physical stores, eCommerce platforms, apps, and social media, delivering impactful messages at scale has become increasingly complex. That’s […] The post Optimizing Email Campaigns with AI: Automation and Personalization appeared f...| Omnichannel Customer Engagement Platform
Explore the Leroy Merlin marketing strategy and how the brand uses omnichannel tactics, and customer focus to lead in home improvement retail.| Omnichannel Customer Engagement Platform
Here’s a number that should make every retail executive pause: Retaining a customer can be 5 to 25 times more cost-effective than acquiring a new one. Investing in a solid customer retention strategy is a smart move in an industry where margins are tight and competition is relentless. Rather than pouring resources into short-term wins […] The post How to Build a Customer Retention Strategy for Long-Term Success appeared first on Omnichannel Customer Engagement Platform.| Omnichannel Customer Engagement Platform
Retail in the Balkans is experiencing an unprecedented boom, with eCommerce growing at 20% year-over-year, more than double the EU average of 8%. But beneath these impressive numbers lies one of the most complex and fragmented retail landscapes in Europe. The Balkan region stretches across multiple countries, each with its own languages, regulations, and infrastructure. […] The post Achieving Retail Excellence in the Balkans: 50 Do’s & Don’ts for Retail Executives appeared first on Omni...| Omnichannel Customer Engagement Platform
Discover AI marketing, analytics, and automation to elevate your customer experience. See how ContactPigeon transforms AI retail marketing!| Omnichannel Customer Engagement Platform
We collected 16 proven Easter Marketing Ideas for online retailers. Click here to read all the Easter marketing campaign ideas & slogans! [2025 updated]| Omnichannel Customer Engagement Platform
We've gathered the best Easter campaigns we've ever seen for you to get inspired for your Easter marketing! See all of the best Easter campaigns here!| Omnichannel Customer Engagement Platform
We found the most outstanding, eye-catching Black Friday campaigns by famous brands. Click here to check the best Black Friday campaigns ever!| Omnichannel Customer Engagement Platform
Your eCommerce checkout process is the most vital component of your entire website. Here are 27 top tips that boost your customer checkout process!| Omnichannel Customer Engagement Platform
This basic guide to coupon offers explains how they fit into your email marketing strategy, as well as best practices to attract customers using them.| Omnichannel Customer Engagement Platform
We polled eCommerce marketers on they top challenges in growing sales. The results indicate that sales conversions remain top eCommerce Challenge to growth.| Omnichannel Customer Engagement Platform
4-step Marketing Automation Guide provides a quick overview of ways eCommerce can benefit from incorporating automation techniques into their online marketing and lead nurturing efforts.| Omnichannel Customer Engagement Platform
Discover how the Nespresso marketing strategy can help your brand create impactful, targeted campaigns and maximize ROI with concise tactics!| Omnichannel Customer Engagement Platform
Becoming a successful CRM Manager in retail requires technical expertise, strategic thinking, and customer-centric skills. Find out more here.| Omnichannel Customer Engagement Platform
Find the latest retail customer engagement trends to boost loyalty and sales and stay ahead with actionable insights!| Omnichannel Customer Engagement Platform
The concept of real-time retail customer intelligence has evolved in tandem with the rapid advancements in technology and data analytics. Originally rooted in the idea of better understanding consumer behavior, retail intelligence now encompasses sophisticated tools and strategies that help businesses analyze consumer preferences, optimize inventory, and improve sales forecasting. This term has become especially […]| Omnichannel Customer Engagement Platform
eCommerce Push Notifications are on its way to being a top marketing channel. Check out 5 ways you can adopt them as part of your marketing plan.| ContactPigeon | Blog
Audience segmentation is an essential part of eCommerce marketing strategy. See the audience segmentation tools that can enhance your marketing ROI!| ContactPigeon | Blog
We analyzed the Black Friday Email Marketing Strategy of 11 Leading Retailers. Read our Black Friday email study here & gain insights.| Omnichannel Customer Engagement Platform
We rounded up 7 eCommerce sites that have excelled in the checkout user experience. Here are the Best Checkout Pages in 2025!| ContactPigeon | Blog
We’ve created the most complete list of product page best practices for eCommerce retailers. Find all the product page best practices here!| ContactPigeon | Blog
What makes the best product pages? We've collected the best 10+3 product pages we've seen in 2025. Click here to see them all!| ContactPigeon | Blog
Fashion retail online is predicted to reach $765B by 2022. To stay ahead of the competition, try these 5 must-have automation flows for your fashion eCommerce marketing.| ContactPigeon | Blog
From driving conversions and delivering unique shopping experience, marketing campaign automation should be a cornerstone of all ecommerce marketing plan.| ContactPigeon | Blog
Learn the email personalization techniques that help ecommerce business retain their customers and increase ROI.| ContactPigeon | Blog
According to studies, when emails were sent to segmented lists, open rates increased by 20 to 40%. Learn about the benefits of email list segmentation..| ContactPigeon | Blog
ContactPigeon now offers Push Notifications as a new channel to reach your audiences. See how you can complement email marketing with push notifications.| ContactPigeon | Blog
Implementing these 5 cart abandonment email tips to your e-commerce shop will give you increased conversion rates and satisfied long-term customers.| ContactPigeon | Blog
Abandoned carts are a serious problem facing online retailers. See the steps you can take to master abandoned cart recovery for your eCommerce store.| ContactPigeon | Blog
Chrome Notifications are also an incredibly important method of marketing automation that Shopify store owners and eCommerce marketers have yet to explore. Here are 8 ways of using Chrome Notifications for maximizing store conversions.| ContactPigeon | Blog
This Mother's Day, consumers are seeking for gifts across a wider range of channels. Here are the retail best practices for your Mother's Day marketing that works both online & offline.| ContactPigeon | Blog
As the global retail sector faces unprecedented uncertainty posed by the Coronavirus, here are helpful tips for your retail business to survive this period, and perhaps come out stronger. Read the Coronavirus Survival Guide for Retail here.| ContactPigeon | Blog
Read our extensive analysis of retail business intelligence! Read about retail business intelligence and skyrocket your customer experience!| ContactPigeon | Blog
Learn about the 5 top cybersecurity challenges across the retail sector & the potential remedies to address them. Find the cybersecurity challenges here.| ContactPigeon | Blog
Curious what 2019 will bring in terms of eCommerce trends? This post highlights the 6 key eCommerce trends we believe will make an impact in the coming year. Check out the all the trends here.| ContactPigeon | Blog
88 eCommerce Statistics highlights trends and metrics in global eCommerce. Get the latest eCommerce statistics for your 2025 business planning here.| ContactPigeon | Blog
Is visitor abandonment a major concern for your eshop? See our essential marketing campaign automation scenarios proven to boost your eCommerce conversions.| ContactPigeon | Blog
We’ve gathered the most important Black Friday statistics that every retailer should take into consideration. Find all the Black Friday statistics here!| ContactPigeon | Blog
Read here the 18 key benefits of chatbot in ecommerce and get inspired! Skyrocket any eCommerce business with the benefits of chatbots!| ContactPigeon | Blog
Discover the best ChatGPT prompts for email marketing in retail to boost customer engagement. Learn how to create effective emails using AI.| Omnichannel Customer Engagement Platform
Uncover how Home Depot's innovative marketing strategies drive its dominance in the US home improvement market. Analyze Home Depot's marketing strategy here!| Omnichannel Customer Engagement Platform
Discover checkout abandonment stats every e-commerce retailer should track and why. Find checkout abandonment statistics and metrics here!| Omnichannel Customer Engagement Platform
Discover how Trader Joe's leverages customer-centric approaches to lead the US grocery industry. Analyze Trader Joe's marketing strategy here!| Omnichannel Customer Engagement Platform
We have curated the definite must-read eCommerce guides to provide you with the most effective marketing tools, tips and guidelines to support your business. Find them all here!| ContactPigeon | Blog
We gathered the best eCommerce checkout best practices to convert visitors to customers! Find the best tactics to grow your eCommerce conversions in 2024!| ContactPigeon | Blog
We’ve gathered all the steps and useful tactics for you to create an effective Christmas marketing strategy this holiday. Read them all here!| ContactPigeon | Blog
We’ve listed all the customer engagement strategies for the retail industry for 2021 to help you maximise your customer engagement rates. Find them all here!| ContactPigeon | Blog
Sending out creative Halloween email campaign to help boost sales is one of the best ways to capture a shopper’s attention this fall. Read all the tips & boost your Halloween email sales!| ContactPigeon | Blog
Argos marketing strategy: learn how it helped the retailer drive sales & improve customer satisfaction. Read about the Argos marketing strategy here!| ContactPigeon | Blog
Read here the 11 retailers that nailed it in retail innovation! Get inspired by the best and transform your business with retail innovation!| ContactPigeon | Blog
Andre Oentoro explains how videos can improve customer experience in the retail industry. Read the full article here!| ContactPigeon | Blog
Tesco, the UK grocery goliath, has achieved continued success by remaining at the forefront of retail trends. See full TESCO case study here.| ContactPigeon | Blog
Learn how Sainsbury’s omnichannel marketing strategy evolved the brand into a supermarket giant. Read the full Sainsbury case study here!| ContactPigeon | Blog
Learn how Ocado’s omnichannel marketing strategy evolved the brand into a supermarket giant. Read the full Ocado case study here!| ContactPigeon | Blog
The Marks and Spencer eCommerce case study is an exciting tale of failures and turnarounds. In this post, we dive into the lessons that can be applied to your business.| ContactPigeon | Blog
We’ve found the best FMCG marketing strategies to help you increase your YOY revenue. Read all the supermarket strategies here!| ContactPigeon | Blog
Learn how ASDA’s omnichannel marketing strategy made it a leading supermarket retailer. Read the case study dedicated to the ASDA marketing strategy here!| ContactPigeon | Blog
Learn how ALDI’s omnichannel marketing strategy evolved the brand into a supermarket giant. Read the full ALDI case study here!| ContactPigeon | Blog
We’ve gathered all the customer experience best practices for retailers to help you acquire and maintain loyal customers. Find them all here!| ContactPigeon | Blog
Here are the retail best practices to help you finetune your marketing plan this Valentine’s Day. Check out the ideas and tips here!| ContactPigeon | Blog
How to improve your Facebook Ads? Here is the how-to e-commerce guide for Facebook Ad Segementation that aims to increase Ads conversion and profitability.| ContactPigeon | Blog
Discover how AI can transform your BFCM strategy. Learn from industry leaders and utilize AI for data-driven BFCM sales optimization.| Omnichannel Customer Engagement Platform
Discover the most effective customer segmentation examples across retail verticals. Learn how to apply tailored experiences for your brand.| Omnichannel Customer Engagement Platform
These are the 5 key ecommerce metrics you need to track every day. CAC, AOV, LTV, CR: it won't be unusual words after reading this blog post!| ContactPigeon | Blog
We’ve found the most creative Halloween retail promotion ideas for you to maximise your Halloween sales. Read them all here!| ContactPigeon | Blog
A best practice guide on running effective browse abandonment campaigns for ecommerce marketers to get visitors back to your site.| ContactPigeon | Blog
We've spotted 50+ Homepage best practices that actually work and can help any eCommerce retailer increase sales. Find all the Homepage best practices here!| ContactPigeon | Blog
The category page is a key component of any eCommerce site in 2022. Check out Category Page best practices and examples for making outstanding category pages for your brand.| ContactPigeon | Blog
Zara grew from humble beginnings to become the number one fashion retailer in the world, and the global standards for online success with their Zara eCommerce. Here is the story of its growth.| ContactPigeon | Blog
New Look is a top Fast Fashion brand in the UK and abroad. Check out thistrategy that it's taken to overcome some of the recent retail challeges. Check out the case study here.| ContactPigeon | Blog
LEGO's achievements are out of this world and surely a case study for any brand, in any industry. Learn everything about LEGO's marketing strategy here.| ContactPigeon | Blog
In just 13 years since founding, Farfetch became an online fashion retail unicorn. This Farfetch case study explores the keys to its success from a marketing and sales perspective. Read the Farfetch case study here.| ContactPigeon | Blog
This article dives into how ASOS established itself as a renowned UK eCommerce success story. Read about all the key success factors that helped to scale!| ContactPigeon | Blog
How much do you know about the basics of marketing automation? Check out the 8 key marketing automation terms that every digital marketer should know.| ContactPigeon | Blog
This month, we are excited to introduce the Automated Push Notification with Cart Reminder. Check out how this new automation feature can enhance your eCommerce result, even while you're away on summer holiday!| ContactPigeon | Blog
For most businesses, the most prominent feature of the current situation is ensuring business continuity. For retailers, there's one solid and viable answer to staying connected with your customers: omnichannel capability| ContactPigeon | Blog
Learn how IKEA’s omnichannel strategy helped the company reach the top in the furniture industry. Read the full IKEA’s case study here!| ContactPigeon | Blog
We found the best omnichannel retailers to learn from the most outstanding campaigns by famous brands. Check out the best omnichannel retailers here!| ContactPigeon | Blog
Here are the Gartner trends 2021 and what they mean for retailers. Read on to understand the critical impacts on your future retail business.| ContactPigeon | Blog
We’ve gathered the most important retail statistics that every retailer should take into consideration. Find all the retail statistics here!| ContactPigeon | Blog
We found the most outstanding, eye-catching omnichannel marketing examples by famous brands. Click here to check the best omnichannel marketing examples!| ContactPigeon | Blog
Wondering what's omnichannel marketing for eCommerce? Go into why omnichannel eCommerce is the future, and how to get started with omnichannel marketing!| ContactPigeon | Blog
Learn how John Lewis’s omnichannel strategy redefined the customer experience in the homeware industry. Read the full John Lewis case study here!| ContactPigeon | Blog
We’ve listed the most effective omnichannel customer engagement strategies for Public services & nonprofit organizations. Find them here!| ContactPigeon | Blog
We’ve found the most interesting back-to-school marketing ideas for you to maximize your sales. Read some of the best back-to-school marketing ideas here!| ContactPigeon | Blog
Discover the best browse abandonment examples from top retailers and learn how to boost conversion rates with proven strategies.| ContactPigeon | Blog
Explore the best category page examples in eCommerce for 2024. Learn from industry leaders and optimize your product listing pages.| ContactPigeon | Blog
Learn everything about optimizing omnichannel deliverability strategy regarding Email, SMS, Viber, WhatsApp, and Push notifications.| ContactPigeon | Blog
Discover how Chewy's innovative marketing strategies have redefined the pet retail industry. Learn about their customer-centric approach here| ContactPigeon | Blog
Discover the top back-to-school retail trends in 2024 and leverage these insights to optimize your marketing and sales B2S strategies!| ContactPigeon | Blog
We’ve gathered the most important Cart Abandonment Stats that every retail executive should take into consideration. Find all the Stats here!| ContactPigeon | Blog
Decrypt the Shein marketing strategy and learn how the retail leader uses digital innovation to dominate the global fast fashion industry.| ContactPigeon | Blog
