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Leadership development for great leaders who happen to be going through a rough patch. We'll help you get traction again.| The Concord Leadership Group, LLC
Leadership development for great leaders who happen to be going through a rough patch. We'll help you get traction again.| The Concord Leadership Group, LLC
What strikes me, looking back, is how little certainty we had—and yet how much possibility was present. The post Journeys Begin with Possibility appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Discover the core types of practice management tasks every medical office should master to ensure efficiency, regulatory compliance, and quality patient care.| The Concord Leadership Group, LLC
Introducing A Blog Series from Emily When Marc and I began “dating,” we were both tangled in a web of well-meaning but toxic purity culture expectations. High achievers to the core, we were doing our best to follow all the right rules—but rarely checked in with our own wisdom, or even trusted the wisdom of […] The post Having a Journey Mindset as a Leader appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Learn how to read your new workplace's communication culture and avoid career-killing mistakes. From email tone to meeting etiquette, discover what really matters in your first 90 days.| The Concord Leadership Group, LLC
When employees work from home, keeping them engaged can be a challenge. Discover practical tips for helping remote workers connect with your business. The post Engaging Remote Employees: 4 Practical Tips for Businesses appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Recruiters must adapt to the changing needs of potential candidates and the workforce generally. Discover effective talent acquisition strategies in this guide. The post 4 Talent Acquisition Strategies for a Changing Workforce appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Explore these stress-reducing strategies for managing peak seasons at a small business, including automation, staff scheduling, and customer loyalty programs.| The Concord Leadership Group, LLC
I recently was talking with a CEO who said something that stuck with me: “Marc, I spend my days solving everyone else’s problems, but who do I talk to about mine?” Sound familiar? Leadership is lonely. You’re expected to have all the answers, make the tough calls, and keep everyone motivated – while rarely having […] The post Why I believe every leader needs this (but won’t admit it) appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
A couple weeks ago, Marc and I recorded a podcast about Hardwiring. In our Quadrant 3 Leadership Coach Certification, one week focuses on knowing your hardwiring, recognizing the hardwiring of the people you lead, and learning how to work with those in a way that supports each individuals strength and creativity. When we talk about […]| The Concord Leadership Group, LLC
Leadership growth is a combination of learning new strategies and casting some off. Stop copying other leaders and start being authentically yourself. Explore Quadrant 3 Leadership and learn to cast off what no longer serves your leadership style.| The Concord Leadership Group, LLC
Not many people know that I spent the better part of a year working with my Dad who was a General Contractor. There is a whole BIG story about how that came about, but it remains one of the jobs I am most proud of. We climbed under sheds, onto roofs, and because of a […]| The Concord Leadership Group, LLC
The CEO looked exhausted. Three major team members had just given notice in the same week, the board was breathing down her neck about revenue projections, and she’d just learned that her biggest competitor had landed the client she’d been courting for months. “I don’t even know what I’m doing anymore,” she told me. “Everything […] The post When the World Feels Upside Down: How Your Values Keep You Leading Forward appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Let me clear. I get stuff done. I get big stuff done. I just tend to intuit my way from achievement to achievement. The post Dot to Dot Leadership appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
One of the most significant transitions in leadership growth is moving from the mindset of “I have to do it” to “it has to be done.” This subtle shift represents a profound change in how we define success—from personally completing tasks to ensuring tasks are completed, regardless of who does them. The Guilt of Letting […] The post Breaking the Doers Dilemna: Finding Success in Others’ Achievements appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
I just sent this to the Follow Up Friday community. I thought I’d share it here on the blog too. Good morning, Follow Up-pers! This week in the coaching skills for leaders intensive, we talked about stories. Especially about the way the stories we tell direct our actions. One of the great privileges of being […] The post Are stories getting in the way of your follow up? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
There are many common reasons why your company's employees may not be engaged. Learn the potential causes and discover actionable tips to address them. The post 4 Reasons Your Employees Aren’t Engaged + Actionable Tips appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Small businesses must work harder to earn the trust of their customers. Discover how to build a positive business reputation to acquire more customers. The post 5 Ways to Build a Positive Reputation as a Small Business appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
In the constant rush of professional demands, team needs, and personal responsibilities, one challenge unites leaders across all stages of their careers: the struggle to allocate time effectively. Particularly for personal growth and reflection. Whether you’re a seasoned CEO managing a growing organization, an accomplished professional approaching a career transition, or an ambitious middle manager […] The post Finding Time for What Matters: Overcoming Leadership Time Allocation Struggles...| The Concord Leadership Group, LLC
I’ve been a leader all my life.I wouldn’t have dared to say that until this past weekend, when I was going through old papers and found a note from Miss Fogg on my first-grade report card (circa 197-something). She wrote that she looked forward to watching me continue to grow as a leader. Thinking about […] The post One Size Fits You appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
As a new entrepreneur, you have big dreams of making your business idea a reality. However, 40% of businesses fail within the first three years, as the first few years are the most difficult for a new company. That’s where a thorough plan comes into play—studies have shown that entrepreneurs with a business plan are […] The post How to Craft a Thorough Business Plan for New Entrepreneurs appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
In leadership, we often focus on confidence as the cornerstone of success. But what if I told you that one of history’s most effective leaders executed a flawless marketing and influence campaign while openly expressing doubt about her chances of success? Long before PowerPoint presentations and social media campaigns, Queen Esther demonstrated marketing genius that […] The post The Marketing Genius of Esther – Drawing Modern Leadership Lessons from an Ancient Story appeared first on Th...| The Concord Leadership Group, LLC
Setting goals can be both liberating and terrifying. You’re essentially declaring what you want to accomplish, and that means risking failure. In our recent session, we dug into the real challenges people face with goal setting, and I want to share some expanded thoughts that might help you in your own process. The SMART Goal […] The post Navigating the Messy Reality of Goal Setting: 3 Insights from Our Coaching Skills for Leaders Intensive appeared first on The Concord Leadership Group, ...| The Concord Leadership Group, LLC
That corner office, the executive suite, the founder’s chair – they’re symbols of achievement in our culture. Yet behind closed doors, they can feel like the loneliest places in an organization. This is a part of the leaders journey. If you’re a CEO, founder, or senior leader feeling isolated despite being surrounded by people all […] The post It’s Lonely in Leadership: 5 ways to break free from the isolation appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Last week, my son asked what systems my wife and I were using for journaling and productivity. I haven’t written about my system recently and I think my answer may be helpful to you too. My current bi-weekly sprint system Great question. Especially with the goal of measured continuity. What I’m currently using is Apple […] The post A system for regular planning and progress appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
As leaders, we have a responsibility to build organizations where all people can thrive. At the Concord Leadership Group, we believe diversity, equity, and inclusion aren’t just buzzwords – they are essential elements of effective leadership and organizational excellence. The research is clear: diverse teams consistently outperform homogeneous ones. But achieving real diversity requires more […] The post Leadership is DEI appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Acquiring customers costs more than retaining an old one, making customer retention crucial. Explore three customer retention strategies for small businesses. The post 3 Top Customer Retention Strategies for Small Businesses appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This week, as I helped facilitate a board retreat, something magical happened. The Leadership Journey and Leading an Organization I was describing the Leader’s Journey and how feeling doubt as a board member doesn’t mean you’re not a good fit for the board. As leaders, we start by copying what we’ve seen others do. And […] The post Why not doubt your doubt? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
If you work for a small business, your team can feel as close-knit as a family. After all, you work closely with the same people daily, and their unique personalities directly shape your business. Finding the best candidates for open positions can propel your business to new heights. But keeping them engaged and happy in […] The post Why Employee Retention Matters + Tips for Improvement appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Setting your small organization apart from others, especially from competitors that may have more resources and influence, is critical for making your mark and achieving your ideal vision for the future. Innovation can happen unprompted, but you can also hone and encourage it through your organization’s strategic practices. In fact, over 60% of fast-growing businesses […] The post Fostering Innovation: Effective Tips for Small Organizations appeared first on The Concord Leadership Group, ...| The Concord Leadership Group, LLC
When you meet a new ‘natural’ time border, do you spend your time looking forward? Backward? Inward? Outward? I remember when I was learning to drive, the alarm when my instructor took me to learn to drive on Interstate 95. His directions for merging included continuing to drive straight while looking over my right shoulder […] The post Merge Ahead appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Being a good leader means taking care of your team. Especially making sure they have the training they need to be able to do their job well. But that often results in neglecting yourself. I loved this observation from Dawn Cogan in her recent testimonial video about her experience getting training for herself. She said […] The post Leaders- are you putting on your own oxygen mask? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
2023 saw 5.5 million new business applications, maintaining the surge in entrepreneurship that has been ongoing since 2020. While this boom in business is a good sign economically, it also means that as a small business owner, you now have to face additional competition. However, excellent customer service is a huge differentiator that can set […] The post Customer Service Strategies All Business Leaders Should Know appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Small business sustainability practices bring tons of diverse benefits for you, your employees, and your community. Get started by exploring these top ideas. The post Become a More Sustainable Small Business: 9 Ways to Thrive appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This post was contributed by Jennifer Alleva, Chief Executive Officer at Your Part-Time Controller, LLC. While developing programming, building donor relationships, and working with beneficiaries is the heart of what your nonprofit does, you must also complete the behind-the-scenes tasks necessary to keep your organization afloat. Regularly assessing your nonprofit’s financial health ensures your organization […] The post Nonprofit Financial Health Indicators: 5 Metrics to Monitor appeare...| The Concord Leadership Group, LLC
I’m loving playing with the AI tools. And today’s experiment blew my mind. Thanks to encouragement from Joanna Penn, I just tested Google’s NotebookLM and it’s “conversational podcast” tool. I simply uploaded a copy of The Surprising Gift of Doubt and within minutes, it was done. The podcast was a ten-minute, focused conversation between two […] The post Can you tell this conversation is all AI? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
“I view leadership as a process of connecting to what matters, envisioning what could be, and taking actions to bring that vision to life. When you care about something enough to ask others to care about it with you and you effectively collaborate with others to co-create a new future, then you are leading.” Amanda Blake The post Embodied Leadership appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Establishing and reinforcing your company values allows you to keep employees engaged and motivated to do their best. Explore these tips to strengthen yours. The post Why Are Company Values Important? 4 Tips to Reinforce Yours appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Your website is the central hub for all information about your small business. Learn how you can engage customers and drive valuable traffic to your site. The post 3 Ways to Engage Customers with Your Small Business Website appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Talent acquisition is a process that, when done correctly, can set your nonprofit up for long-term staff loyalty. Here’s how your nonprofit can get started. The post Creating a Talent Acquisition Approach for Your Nonprofit appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Leading is challenging. Especially because it exposes you to seeing all the things you have no clear answer for. So we often try to force ourself into someone else’s leadership mold. That’s the magic of Quadrant 3: the doubt we hear could continue showing us what we lack. But it could force us to finally […] The post Is the real you finding a place in your leadership? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Tired of being caught off guard again…by the same objection you got last time? And the time before that? In this clip from my training on overcoming objections, I share a way to prepare. You’ll be surprised how few objections there really are. The post Tired of getting the same objections? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
2024 has been a season of creation and discovery. I’ve had some amazing wins and some confusing misses. Using Tetris to describe the year, I’ve made some really incredible fits, but the simple blocks haven’t lined up in the way I expected. Not “lost,” just not fitting Nothing has been lost or wasted, it just […] The post Projects? Chaos? Process? Growth… appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Are you a leader finding it hard to get your team excited about a change? This simple swap can help. The simple swap? As a leader, you’re likely excited about the change. So you’re probably talking about all the change and what it will bring. This may be scaring your team. Instead, try starting with […] The post What to say if your change isn’t getting team buyin appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Are you feeling fatigued? Inexplicably tired? Did you realize that “keeping your options open” can be draining you? Leadership coach Kim Nicol did a great post on LinkedIn. She starts the post with: One of the most exhausting things is delaying making a decision. I agree with Kim Nicol. Making decisions is hard. There are […] The post Indecision is exhausting appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Coaching is a specific set of skills and an entire profession. But since anyone can call themselves a “coach,” coaching certifications and credentials can help coaches show their dedication to the craft. And a high-level of professionalism to their clients. As the profession of coaching has developed, the International Coaching Federation has emerged as the […] The post Earning an International Coaching Federation Credential like ACC or PCC appeared first on The Concord Leadership Group...| The Concord Leadership Group, LLC
We are thrilled to announce that Emily J. Pitman has been promoted to a forward-facing formal role with The Concord Leadership Group. Emily has played an active role with CLG’s CEO Marc A. Pitman in the development and work of FundraisingCoach, The Nonprofit Academy, the Quadrant 3 Leadership Coach Certification, and The Concord Leadership Group. […] The post The Concord Leadership Group welcomes Emily J. Pitman as COO appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This article was contributed by Jennifer Loftus, founding partner and National Director of Astron Solutions. When you think of compensation, you likely picture a paycheck or a stack of cash. But there’s much more to it than that. A well-rounded compensation plan that takes into account cash compensation, incentive pay, benefits, and perks is critical […] The post Developing a Well-Rounded Compensation Plan: A Guide appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Thoughtful financial management lets you run your small business with confidence. Read this guide for useful tips on how to set your business up for success. The post Financial Management Tips for Small Business Owners appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Today’s issue of the Anti-Racism Daily email was called “Broaden your bookshelves.” The invitation was to look at your bookshelves and see if the authors are as diverse as you think they are. Then to look and see if the books by the authors of color are on broader topics than just “issues” or trauma. […] The post Broaden Your Podcast Shelves appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Do you have a goal setting routine? Back in 2003, I pulled together what I’d learned from about 20 years of learning goalsetting and created a system I call “Magnet Goals.” In short, it’s three steps: Create your List of 100 Write the History of the Future Map out your Magnet Goals This past week, […] The post Leadership Goalsetting over the years appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This article was contributed by Alexandra Lewis, Director of Business Operations at RealHR Solutions. Workplace culture is an invisible force that shapes the environment in which employees operate, encompassing the values, beliefs, and behaviors that define an organization. A positive workplace culture hinges on employee retention, as the ability to retain talent contributes to a stable […] The post The Impact of Employee Retention on Workplace Culture appeared first on The Concord Leade...| The Concord Leadership Group, LLC
Do you ever wonder how to make decisions when you don’t know what to do? Paul Cuneo has profound insight. I got to talk with Paul about how finding your authentic voice. Knowing who you are and how you show up, orients you to any setting. I loved so much about this interview and hope […] The post Unlocking Authenticity: Insights from a conversation with Paul Cuneo appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever been a “long time listener, first time caller”? That was me on this episode of the Whiskey, Jazz and Leadership Podcast! I was honored to get to talk with Galen Bingham about life, leadership, coaching, jazz, and – of course – whiskey. (We were both enjoying some Uncle Nearest.) If you don’t […] The post Seeking the source – a conversation on the Whiskey, Jazz, and Leadership Podcast appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Networking is an essential practice for small businesses looking to build connections, gain exposure, and grow. Explore these top networking strategies. The post Top 4 Networking Strategies for Small Business Owners appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Mindfulness is an important practice that can reduce stress and anxiety. Learn more about incorporating mindfulness into your routine as a nonprofit leader. The post Top Ways to Incorporate Mindfulness as a Nonprofit Leader appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Beyond the Halo: Navigating the Real Challenges of Tech Founders Leading a Nonprofit in the Wake of OpenAI’s Upheaveal At the time of this writing, four and a half days have passed since the OpenAi board’s surprise firing of Sam Altman. As the following days have shown so much turmoil, I’m not confident the drama […] The post Beyond the Halo: A Warning for Tech Founders Thinking of Starting a Nonprofit appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you heard it? I got my first of the year this week. The dreaded, “Can we follow up after the holidays?” “After the holidays.” The place were good follow ups go to die. After the holidays is a request Don’t give in. Although the request sounds perfectly reasonable, it is still only a request. […] The post “After the holiday” where goals go to die appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Donors give to nonprofits they feel are trustworthy. Read on to learn how to use your communications to illustrate your credibility and win more support. The post 3 Tips to Cultivate Trust in Your Nonprofit Communications appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Is your follow up practice strong, but you’re still not getting the results you need? You might be following up on the wrong things. In this week’s class of Pam Slim’s “Tiny Marketing Actions” course, she shared a “CVOO” framework she and Charlie Gilkey use. In short, there are four areas for marketing – and […] The post Why your follow up isn’t working appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Strong employee communication directly impacts the success of small businesses and nonprofits. Learn how to improve communication in your organization. The post 5 Intuitive Ways to Improve Employee Communication appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Many leaders wait for “the right time” to focus on their professional development. They don’t mean like waiting until a specific date like the end of a quarter or a holiday on the calendar. Their “right time” is more vague: “when things quiet down” “when I hire this other person” The reality? That time rarely […] The post Waiting for the “best time” to do something? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Do you ever feel like your leadership title doesn’t match your inner confidence? You’re far from alone. In whispered conversations and quiet moments, even the most successful leaders admit they sometimes feel they’re “winging it.” But there’s a secret weapon many of these leaders harness: embracing their doubts. Your doubts aren’t your downfall; they’re your […] The post Even effective leaders feel like they’re winging it appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This article was contributed by Murad Bushnaq, Founder and CEO of Morweb. When members join your association, they have certain expectations of what belonging to your organization will be like. From leading career development courses and conferences to facilitating lifelong connections with like-minded professionals, your association has to provide members with enough value so they’ll […] The post 3 Web Design Tips to Help Members Develop Professionally appeared first on The Concord Lea...| The Concord Leadership Group, LLC
Career development is a major benefit that attracts members to associations. Learn where associations fit in the career development pipeline in this guide. The post Where Associations Fit in the Career Development Pipeline appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Content marketing is a great way to provide value for your target audience. Follow these six tips in order to align your content to your marketing goals. The post 6 Tips to Align Your Content to Your Marketing Goals appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Tonight, the Maryland Area Chapter of the International Coaching Federation is hosting a session by Marc! Self doubt can be incredibly tough for coaches to work through. Marc will show the surprising way a coach’s own doubt can unlock incredible possibilities for their clients! Join us to learn how! The Surprising Gift of Doubt: Tapping […] The post The Surprising Gift of Doubt: Tapping into Our Greatness to Truly Empower Others appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
ChatGPT is already incredibly helpful in my life. Today, I heard ChatGPT is doing some very helpful work coaching. So, naturally, I asked ChatGPT if CEO’s and business leaders should still use a human coach. Here’s what ChatGPT said. While AI coaching tools offer valuable insights and can be helpful in certain aspects of leadership […] The post ChatGPT on why you should hire a human executive coach appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Does your organization have the leadership positions filled…but is still looking for them to act like leaders? You’re not alone. Or perhaps you’ve been promoted to a leadership position but aren’t feeling like you’re the leader the position needs? It’s normal for people who are good at their jobs to be promoted to leadership positions. […] The post In a leadership position…but not sure you’re a leader? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
By focusing on commonalities and fostering mutual understanding and appreciation, employers can achieve an engaging workplace for multigenerational employees. The post Fostering Engagement Among Multigenerational Employees appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
I just listened to the episode of Guy Kawasaki’s “Remarkable People” podcast with Robert Waldinger. Over the course of the conversation, they talk about what it takes to be happy. Curiosity opens communication Toward the end, they discuss how to communicate with people you disagree with. And then how to communicate with family members you […] The post Curiosity is the foundation for effective leadership communication appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Do you ever find it hard to write about yourself? When asked for a professional bio or an introduction for a keynote, do you drag your feet getting it written? I know I do. It feels so wrong. Like I’m shamelessly bragging. I know people say nice things about me and my work but I […] The post How to write a leader bio for your website appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
I am thrilled to introduce you to the brand new certified Quadrant 3 Leadership Coaches! These two leaders have completed the course work for this ICF-accredited coaching certificate program. It’s inspiring to see how they are already using Quadrant 3 leadership tools in their current positions. Please join me in congratulating these leaders! I encourage you […] The post Congratulations to the newest Quadrant 3 Leadership Coaches! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Storytelling is often seen as one of the most effective strategies to improve customer engagement because stories are estimated to be about 22 times more memorable than facts alone. They create an emotional connection with your audience, helping your message stick in their minds long after your presentation or speech. Incorporating storytelling into your corporate […] The post 5 Storytelling Strategies to Use in Your Next Presentation appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever gone through an experience that you thought scarred you? One that you felt completely defined you in a negative light? Maybe you were fired. Or you had a business fail. You’ve come to think of these scars as something that changes how people see you. So you’ve let them keep your from […] The post Is it a scar or just a scab? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever done business with someone and then feel like they’ve ghosted you? You thought things went well, they seemed to like you, but now they don’t reply to anything? Even things they’d promised to respond to? Yesterday, I got to spend the day training a great team of fundraisers. I shared a number […] The post The Foundation for Great Follow Up appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
As an executive coach, I spend the majority of my time helping clients figure out exactly what to say at various points in their journey: a career change holding firm to a boundary helping a disgruntled client or staff member making a sale asking for money answering objections firing someone Whether business owners, middle managers, […] The post Are you planning your critical conversations? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Leaders tend to hide our problems. We realize most people are more interested in their problems than ours. And sometimes we find sharing our issues becomes a weapon others use against us. So we build up a habit of hiding. Listening to La’Vista Jone’s BOSS Talk podcast today, I heard Tamara Kemper share a fun […] The post Leaders often have to hide their problems appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
You have an email address. But what if people misspell your name? I just had an email confirmation sent to me. I regularly have confirmations sent to me so I thought nothing of it. Until I saw the spelling: My name was misspelled. It happens all the time. Even though I spell out my name […] The post Is your team missing important email? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
In a recent coach certification class discussion, we were talking about the benefits of helping our clients explore their hardwiring. We looked at the three levels of hardwiring included in Quadrant 3 Leadership: Abilities (like those surfaced in the Highlands Ability Battery) Behavorial (like those explained in systems like DISC) and Motivational (like those described […] The post You don’t have to be great at everything! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Juneteenth is this weekend. Now a federal holiday, it remembers June 19, 1865, the day the last enslaved people were freed in the USA. That is more than three years after the Emancipation Proclamation. And more than two months after the Confederate surrender. (You can read more on that in this Wikipedia article.) For this […] The post Observing Juneteenth appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
I am thrilled to introduce you to the Quadrant 3 Leadership Certification “Summer Session” class! So far, we’ve offered this ICF-accredited coach certification over 10- to 12- weeks. These brave leaders have chosen to do all the 36-hours of work in just five weeks! We’re calling this the Q3LC Summer Session. Some of them are […] The post Announcing the Q3LC Summer Session! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This article is contributed by Spencer Hoffman, Vice President of Sales and Product at POS Nation. Spencer dives into four actionable next steps for creating a loyalty program for your customers – and how that can benefit your small business. For any organization that sells goods or services directly to the public, a growing base […] The post Build a Customer Loyalty Program: 4 Tips to Get Started appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
You probably have heard of SaaS – Software as a Service. What would happen if you saw follow up as a service? Follow Up isn’t about “needing” the other person” I admit, following up can be tedious. One thing that makes it worse is the feeling that you “need” them to act. People tend to […] The post Follow up as service? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Habits can be incredibly helpful. They can help us use our time more efficiently. And they can increase our capacity to do more of what we’d prefer to be doing. But making an activity become a habit takes time. And focus. And effort. So much time, focus, and effort that we often confuse the actual […] The post Do you get stressed when activities become habits? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
I am thrilled to introduce you to the brand new certified Quadrant 3 Leadership Coaches! These four leaders have completed the course work for this ICF-accredited coaching certificate program. And they are already using Quadrant 3 leadership tools with their clients and in their teams. Some of these individuals were growing their coaching and consulting […] The post Congratulations to the new Quadrant 3 Leadership Coaches! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever invited some of your favorite people to a party? And been surprised when they actually said yes?! That’s what happened a year ago today. I didn’t want to shout “buy my book” on the release day for The Surprising Gift of Doubt. So my wife suggested I do what Nadia Bolz-Weber did […] The post 17 leaders on leadership, doubt, and growing to excellence appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
In our current Quadrant 3 Leadership Cohort, we’ve been talking about personality, abilities, and habits. Over the course of a few classes we’ve looked at the Enneagram, the Highlands Ability Battery, assessments like DISC, and the various ways we use stories and storytelling to define who we are. One of the coaches asked if I […] The post Returning back or pressing forward? appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
With over 10 years of small-business marketing experience and over 13 years of direct sales experience, Brian King outlines several ways your small business can optimize operations and get back to what you do best, serving your community. Brian is the co-founder and CRO of Rain Retail Software and has a degree in Business Management […] The post 4 Ways to Add Efficiency to Your Small Business appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
This article was contributed by Jennifer C. Loftus, MBA, SPHR, PHRca, GPHR, SHRM-SCP, CCP, CBP, GRP. Jennifer is a founding partner of and national director for Astron Solutions, a compensation consulting firm. The world of work has continued to evolve with the COVID-19 pandemic. In fact, according to the Bureau of U.S. Labor Statistics, nearly […] The post 5 Best Practices for Performance Management in 2022 appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
2022 looks full of uncertainty. But one thing is certain: your team will need more highly developed leaders now than ever. Coaching is that skill set most leaders are missing. It’s not their fault. It’s largely just that they don’t understand what coaching is. And how to do be a coach with others. You can […] The post Coaching certification for today’s leaders appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Your learning business, whether a consultancy, coaching business, or association, is tasked with providing professional development opportunities that interest and engage your target audience. But how often do you prioritize your own professional development, as a leader of that organization? Investing in yourself as a leader and improving your learning business knowledge is key when […] The post 4 eLearning Podcasts to Listen to in 2022 appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
In the best of times, leadership is challenging. In these times, the challenges seem to have exponentially increased! It’s increasingly hard to make plans based on a high level of certainty. Planning can seem like a series of fits and starts. Fits and starts often controlled by the latest headline. Take requiring a return to […] The post 4 Things for Leaders to do when feeling stuck appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Please join us in congratulating the first cohort of certified Quadrant 3 Leadership Coaches! These leaders are transforming lives & we couldn’t be more pleased that they’ve added this certification to their credentials! These leaders have gone through a rigorous 12-week process of learning about the practice of coaching, how it can complement a leaders […] The post Congratulations to the First Certified Quadrant 3 Leadership Coaches! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever seen something you created featured in an app? I just did! The Booky Call app chose The Surprising Gift of Doubt to be its Book of the Day! The Booky Call app is a fun new way to figure out what books to read next. It’s a book discovery tool disguised as […] The post Booky Call app features The Surprising Gift of Doubt appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Last week in our Quadrant 3 Leadership Coach Certification class, we were talking about how to help clients and direct reports clarify their values and start drafting their personal mission statements. Trying on Values One thing I love about this class is the varied background of the participants. Some are consultants, others are leaders of […] The post Helping people discover their values and mission appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
As a leadership coach, I get to talk to hundreds of CEOs and other leaders every year. This year I’m seeing something different. Leadership always has challenges. There are always areas of uncertainty. But lately, it seems the uncertainty is off the charts. Are we experiencing inflation or is this transitory? Will we face another […] The post Leading Through Overwhelming Uncertainty appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Have you ever looked at a CEO and thought, “It must be nice to be the boss. To have complete control of your time. To do whatever you want.” And then you became a CEO? It feels like you must be doing something wrong, doesn’t it? All those other bosses and CEOs seemed to live […] The post The Surprising Lack of Time of CEOs – and what to do about it appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
Aren’t new beginnings wonderful? I do like the fresh start of a new month. As artificial as dates and calendars are, there is something energizing about new beginnings. Until you open your CRM. One bummer about new months, new quarter, and new years, is what you see here: they start at zero! Take heart. It […] The post New month – back to zero! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
The very first Quadrant 3 Leadership Coach Certification students have started their intense, 12-week coach certification journey! We’re off to an exciting start. Please join us in congratulating our first class! (from left to right): Cherian Koshy Ashley Belanger Heather Hill Paul Malkemes Paulea Mooney-McCoy Kishshana Palmer I am so excited to be working with […] The post Celebrating the first Coach Certification Cohort! appeared first on The Concord Leadership Group, LLC.| The Concord Leadership Group, LLC
