By Clea Moore, Principal Product Manager What’s changing? Beginning this week, the MX records for AT&T domains will point to Yahoo. Email sent to AT&T users will no longer be routed through a separate gateway and passed to Yahoo; it will now come directly to Yahoo. AT&T domains will gradually be transitioned, so you may not see the change reflected immediately. What does this mean? Yahoo will now be the gateway for email sent to AT&T users. If you are experiencing delivery issues to AT&T do...| Postmaster @ Yahoo & AOL
By Clea Moore, Principal Product Manager Earlier this year, we announced our new Sender Hub Dashboard and Complaint Feedback Loop (CFL) Management system, which included a transition period for senders to re-enroll for feedback via the new system. If you or your ESP signed up via the old form to receive ARF data, you will need to be re-enrolled in the new Sender Hub platform by next Friday, September 20th, in order to continue receiving complaint reports for emails sent from your domain. Afte...| Postmaster @ Yahoo & AOL
By Clea Moore, Principal Product Manager You're not alone.. We are currently investigating what appears to be a spike in the volume of spam complaint reports sent via our Complaint Feedback Loop...| Tumblr
By Clea Moore, Principal Product Manager Complaint reporting via our Complaint Feedback Loop service is back to normal, after a recent blip. If you are still having issues, or have questions, please reach out to us at mail-questions@yahooinc.com.| Postmaster @ Yahoo & AOL
By Clea Moore, Principal Product Manager What’s new? We recently released the new Sender Hub Dashboard. This is a place for email senders to view and manage the Yahoo sender services linked to their...| Tumblr
By Clea Moore, Principal Product Manager As part of our efforts to enable senders to send emails that our users want and help us to improve the experience for our mutual customers, we have been busy working on some new and improved tools for managing their email programs and complying with the new sending requirements. Earlier this week, we updated the main page of our Sender Hub with a sneak peak of what’s to come… A new platform to sign up for and manage services associated with the d...| Postmaster @ Yahoo & AOL
By Clea Moore, Principal Product Manager As we have shared in the past, our mission is to deliver messages that our users want to receive and filter out the messages they don’t. We have received a lot of questions and listened to a lot of feedback. So today we released some updates to our documentation on the Sender Hub regarding the upcoming changes in 2024. Check out our updated “Sender Requirements & Recommendations” and “FAQs” pages for more information. As a reminder, beginning...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management A key mission of Yahoo is to deliver messages that consumers want to receive and filter out the messages they don’t. To guide and help senders support us in that mission, we have documented our sending best practices on our Sender Hub. In addition, our postmaster teams have assisted the sending community to achieve the best results for them and ultimately for our users. Yet, numerous bulk senders fail to secure and set up their systems corr...| Postmaster @ Yahoo & AOL
By Clea Moore, Principal Product Manager A few weeks ago we launched a major update for Yahoo Mail on iOS and Android . (If you don’t like reading too much, we made a nice video too!) The redesigned apps are the latest in our quest to help our users to save time and money. Key features we offer help with managing digital receipts, gift cards, subscriptions, and packaging tracking, allowing our users to find what they need even faster. With new organizational features that filter consumers...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management So this happened. The machines tasked with processing new feedback loop requests seem to have gone on a summer break. And now the set up forms don’t have anybody to talk to anymore. We are luring those machines back though! Stay tuned! Really sorry for the inconvenience and all the forms you might have submitted without getting proper responses. We found them lounging at some beach! But they happily came back and are working again! If you do ...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management We are proud to announce that we now fully support AMP across all Yahoo Mail applications. That includes our mobile apps on iOS and Android in addition to the existing webmail experiences. What I wrote when we launched AMP support on Yahoo Webmail is now even more important than ever: When our customers’ favorite brands send them an email, it should be a great experience. Email should no longer come in the form of a flyer – static, boring...| Postmaster @ Yahoo & AOL
By Lili Crowley, Lead Postmaster When we launched our new developer and sender focused portal last year, it was not just a step towards creating a better home for those tools and features. We also laid the foundation to eventually move our postmaster tools and information under the same roof – to truly create a single home for anything our senders and partners might be looking for. Now we did just that. We are calling it The Sender Hub. You will now find our sending best practices and our p...| Postmaster @ Yahoo & AOL
By Elizabeth Zwicky This all started out as a question we received. Well, it’s more like a FAQ really. Because of that and because the answer turned out to be a bit longer, we thought we might as well post this here. And so we did. If you do need to send large, one-time email campaigns, be it because you are legally required to do so or because certain business needs arose, there are certain things you need to keep in mind and certain best practices to follow. These steps are roughly in ord...| Postmaster @ Yahoo & AOL
By Kaivalya Gandhi, Senior Product Manager The holiday season is upon us, and with that comes the annual tradition of nabbing the latest deals for items on our wishlist. Whether it be Black Friday or Cyber Monday, these once single-day events have morphed into weeks of shopping. Brands invest billions in marketing campaigns to reach consumers digitally and remain top of mind during purchasing decisions. However, inboxes are inundated with emails trying to get our attention, induce FOMO, and w...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management The first ever email sent over a network – the beginning of email as we use it today – was sent 50 years ago, in October 1971 by MIT graduate Ray Tomlinson. Ray Tomlinson (April 23, 1941 – March 5, 2016) introduced the convention of the ‘@’ symbol to identify a message recipient on a remote computer system, and using this ‘@’ symbol format, Ray was the first person to send an email between two computers. Ray sent the first email t...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management Our mission is to deliver the best consumer email experience. That means investing in our applications we build and offer to our users. But it also means working with the email sender and developer community and offering unique features and tools which will further enhance emails and the experience for our mutual customers. Today, we are delighted to unveil the new sender focused portal at https://developer.verizonmedia.com/mail. It highlights ...| Postmaster @ Yahoo & AOL
By Marcel Becker, Director Product Management When our customers’ favorite brands send them an email, it should be a great experience. Email should no longer come in the form of a flyer – static, boring and stale – but rather, an interactive and dynamic way for consumers to do what they want and need to do as quickly and conveniently as possible. We are now proud to announce the launch of AMP for Email in Yahoo Mail - an email experience that is only the best for our customers. It will ...| Postmaster @ Yahoo & AOL
By Marcel Becker, Director Product In these unprecedented times email is one of the crucial tools used by people, companies, organizations, and governments to stay connected, share updates, and provide critical information. Unfortunately, criminals are exploiting consumers’ uncertainty during this pandemic and leveraging email as a tool for malicious attacks. One especially pervasive method we’ve seen bad actors use lately is phishing. Criminals are sending communications from email add...| Postmaster @ Yahoo & AOL
By Lili Crowley, Lead Postmaster If you are sending a lot of mails to us, you probably already have noticed that our MTA calls itself something else: Atlas. That’s just us rolling out updated technology. How you deliver mail or what you should expect will not change. If you see anything weird, please reach out to our team at https://postmaster.verizonmedia.com.| Postmaster @ Yahoo & AOL
By Marcel Becker, Director Product A couple of weeks ago, Verizon Media announced a new delivery capability for trusted senders and brands called View Time Optimization (VTO), and we wanted to address a few questions about how it works. What is VTO? VTO helps organize the inbox, increases relevance, and improves the consumer email experience by elevating the email messages that users have opted into and actually want to engage with. How does VTO work? VTO takes the emails that consumers have ...| Postmaster @ Yahoo & AOL
By Marcel Becker, Sr Director Product Management A key mission of Yahoo is to deliver messages that consumers want to receive and filter out the messages they don't. To guide and help senders support...| Tumblr