High-Stakes, High Rewards: Why Chatbots Convert When the Purchase Really Matters
High-ticket shoppers need help. Learn how data-fed AI chatbots surface the right shortlist, answer specs, and escalate fast to boost conversion and trust.| Retently CX
Ever feel like your phone is eavesdropping? You mention hiking boots to a friend, and boom, your next scroll is full of trail gear ads. Coincidence? Maybe. But let’s be real: ecommerce recommendations can get real personal, real fast. Don’t get us wrong, when done right, it’s super helpful. Personalized product picks, smart search results, […] The post Are You Over-Personalizing? When AI Recommendations Feel Creepy appeared first on Retently CX.| Retently CX
High-ticket shoppers need help. Learn how data-fed AI chatbots surface the right shortlist, answer specs, and escalate fast to boost conversion and trust.| Retently CX
Post-purchase surveys capture the thrill of buying; post-fulfillment surveys reveal delivery reality. Learn when to send each, what to ask, and how the duo boosts attribution, CX, and repeat sales.| Retently CX
Delighted is sunset-ting its survey tool. Discover the top alternatives to keep your CX, NPS, and CSAT programs running.| Retently CX
Learn how co-browsing & live shopping slash friction and lift conversions up to 30% for Ecommerce brands.| Retently CX
Last year’s promo rush broke records and websites. Learn how to keep every order smooth, every shopper smiling and every margin healthy.| Retently CX
Refund customer experience: how to turn returns into repeat sales with post-refund feedback and recovery tactics.| Retently CX
AI assistants were supposed to save support. But in ecommerce, they’re often doing the opposite. Here’s why they fail and how to fix them.| Retently CX
Tired of annoying pop-ups? Check how smart ecommerce brands use preference centers to reduce unsubscribes and increase repeat purchases.| Retently CX
Generate NPS, CSAT, CES, 5-Star, or PMF surveys with Retently's survey questions generator. Quickly create tailored surveys to measure customer or employee loyalty, satisfaction, and effort, gaining valuable insights to drive informed business decisions.| https://www.retently.com/survey-maker/
CX software for Brands. Automate NPS, CSAT, and CES surveys across all channels. Analyze customer feedback, increase loyalty and retention.| Retently CX
Create a Retently NPS account and start surveying your customers right away. Free 7-day trial. No contract. No credit card required. Cancel anytime.| Retently CX
Retently native integrations to fully optimize your Customer Success Workflow. Easy-setup and connections with other platforms to become more efficient with NPS.| Retently CX
Top QA tools deliver precise customer interaction monitoring, boosting Ecommerce and Retail performance. Check out our curated selection to ensure consistency, track success, and elevate service quality across all channels.| Retently CX
Let’s explore the best CSAT software for Ecommerce and Retail to help you spot the most relevant one for your brand needs.| Retently CX
Enter your NPS data, calculate your Net Promoter Score and benchmark your NPS campaign results against industry competitors.| Retently CX
Ask the right NPS survey questions to get a pulse on your customer satisfaction and gain an accurate understanding of how your brand is perceived.| Retently CX
Sign-up for a free trial, send an NPS survey to your clients and start gathering, analyzing, and acting on the received feedback.| Retently CX
This article covers unique features that only Retently has. We only focused on the major things, rather than exploring every minor detail.| Retently CX
From automation scenarios to integrating with other systems, find out what you should pay attention to when deciding on the appropriate NPS software.| Retently CX
The NPS score can vary dramatically, and if you want to figure out whether yours is good or bad, there are a variety of factors you need to look at.| Retently CX
