Learn what Customer Satisfaction Score (CSAT) is, why it matters for business growth, and discover proven strategies to improve your CSAT.| Outgrow
Statul român promite măsuri de combatere a dezinformării, dar nu are o definiție legală a fenomenului și nici un plan transparent de aplicare; Mai nou, pare că dezinformarea nici nu ne mai doare așa de tare, de când ne ard noile taxe la buzunare| APADOR-CH
I’m sure you’ve heard this advice over and over again: If you want to truly know how satisfied your users really are, you just need to ask. And sure, it’s true. There is no better way to find out about customer satisfaction than by asking about it. But that advice also misses what I think [...] Read More... The post In-App CSAT Surveys: Setup and Best Practices appeared first on Refiner Blog.| Refiner Blog
Post-purchase surveys capture the thrill of buying; post-fulfillment surveys reveal delivery reality. Learn when to send each, what to ask, and how the duo boosts attribution, CX, and repeat sales.| Retently CX
Cinci întrebări pentru președintele României și Consiliul Suprem de Apărare a Țării| APADOR-CH
Discount seasons are like retail’s Super Bowl: shoppers blitz every channel, from TikTok ads to the mall next door, and the scoreboard goes wild. Last year alone, U.S. consumers dropped $241.4 billion online between 1 November and 31 December 2024, a record haul according to Adobe. However, while slashed prices pull people in, a clunky […] The post Navigating Discount Seasons Without Compromising Experience appeared first on Retently CX.| Retently CX
AI assistants were supposed to save support. But in ecommerce, they’re often doing the opposite. Here’s why they fail and how to fix them.| Retently CX
Fast shipping is no longer enough to win customers. Discover how ecommerce brands can redefine speed and improve the delivery experience.| Retently CX
What is feedback survey, and how can you use it to improve your services? Read this guide to creating engaging and fruitful feedback surveys.| Customer Happiness Blog
Learn about customer satisfaction, including its definition, importance, and how to measure it.| Customer Happiness Blog
Let’s explore the best CSAT software for Ecommerce and Retail to help you spot the most relevant one for your brand needs.| Retently CX
The success of a business is largely determined by the customers’ loyalty and satisfaction, and in an age where competition has reached new heights, it is crucial to carefully examine their current patterns to predict their future behavior. While loyalty itself is rather difficult to measure, businesses can still analyze customers’ loyal behavior and utilize […]| Customer Satisfaction Surveys and Feedback Management for NetSuite
Discover what a survey is with this comprehensive guide, and learn how it reveals customer preferences and employee satisfaction.| Customer Happiness Blog
Getting your organization's customer service channel strategy right can help reduce operational costs and increase customer satisfaction.| COPC Inc.
Learn everything there is to know about CSAT. Customer Satisfaction Scores (CSAT) get a hyper-focus from CS and CX pros. Netomi answers why.| Netomi
Best customer satisfaction survey questions to ask. See customer satisfaction survey questions examples to create better customer satisfaction surveys.| Refiner Blog
Discover the exact process to create a CSAT survey. Learn everything to run successful customer satisfaction surveys (CSAT Proces Tutorial)| Refiner Blog
Discover how to create and run a customer survey. Learn how to set up a customer survey to collect the most valuable insights.| Refiner Blog