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Empathetic AI orchestrates the symphony between customers and brands - Marketing Gazette
https://marketinggazette.co.uk/2025/05/09/empathetic-ai-orchestrates-the-symphony-between-customers-and-brands/
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empathy
brands
customers
brand management
customer insight
Harry Hanson-Smith, VP UK&I and Northern Europe for Dynamic Yield by Mastercard, explores how empathetic AI is transforming customer relationships.
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