Share Is your ITSM implementation like a house of cards, prone to fail with the slightest disturbance? Here’s some examples: A request for change that isn’t appropriately vetted yet is implemented within the live environment. Subsequently, that implemented change results in an extended outage of a critical business system. Service interruptions are characterized by frantic … Continue reading Why your ITSM house of cards is a bad deal for your business→ The post Why your ITSM house o...