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How to reduce customer churn and increase customer retention
https://www.customermarketingalliance.com/how-to-reduce-customer-churn-and-increase-customer-retention/
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customer retention
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While it’s unrealistic to strive for 0% churn, understanding what your current churn rates are, and using them to inform your practices to improve customer retention can be the ultimate game-changer for your organization.
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