Too many brands treat the moment of purchase like a finish line. They simply send out a receipt, maybe a shipping confirmation, and then… nothing. That’s a mistake. Because your best customers aren’t the ones you’ve just acquired – they’re the ones you keep, nurture, and grow over time. CRM and marketing automation platform (MAP) integration is your ticket to keeping the conversation going and revenue flowing long after the initial deal is done. So, let’s break down four key...