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How Samsung Turns Customer Service Into A Competitive Advantage
https://www.forbes.com/sites/shephyken/2025/07/27/how-samsung-turns-customer-service-into-a-competitive-advantage/
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Tagged with:
business
leadership
leadership strategies
leadership-strategy
For those in leadership who still view customer support as a cost center, think again. The people on the front line are the extension of your sales and marketing departments.
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