Login
From:
Shep Hyken Blog
(Uncensored)
subscribe
CX Is Changing—And If You Don’t Like Change, You’re Going To Hate Extinction
https://www.forbes.com/sites/shephyken/2025/08/03/cx-is-changing-and-if-you-dont-like-change-youre-going-to-hate-extinction/
links
backlinks
Tagged with:
business
leadership
leadership strategies
leadership-strategy
Some studies claim customer service is worse than ever. Regardless, more companies than ever are investing in improving CX. Some nail it, but even with an investment, some still struggle.
Roast topics
Find topics
Find it!
