As part of her regular slot as business guest on BBC Radio 5 Live’s Wake up to Money, our CEO Jo Causon discussed The Institute’s Service with Respect campaign to shine a light on the abuse of customer-facing workers. Jo highlights the latest research conducted by the Institute to show the breadth and scale… The post BBC Radio 5 Wake up to Money: Jo Causon discusses abuse of customer-facing workers appeared first on Institute of Customer Service.
