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How to Prepare Your Contact Center Agents for the AI Era - Sharpen
https://sharpencx.com/how-to-prepare-your-contact-center-agents-for-the-ai-era/
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strategy
ai
learning & development
agent experience
call center strategy
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Assess your contact center's readiness for AI by evaluating training, technology, and metrics. Schedule a consultation with the Sharpen team to learn more.
