Login
From:
CXMToday｜Where Technology Powers Customer Experience
(Uncensored)
subscribe
81% Of Consumers Say They Want More Self-service Options - CXM Today
https://cxmtoday.com/news/81-of-consumers-say-they-want-more-self-service-options/
links
backlinks
Tagged with:
consumers
customer experience
cx
self-service
While 95% of companies surveyed reported a dramatic growth in customer self-service requests in 2021, major gaps still exist between what businesses think customers want and what consumers actually prefer
Roast topics
Find topics
Roast it!
Roast topics
Find topics
Find it!
Roast topics
Find topics
Find it!
