We help metals and mining companies accelerate growth by leveraging AI and advanced analytics to shape their strategy, boost productivity, and drive innovation.| McKinsey & Company
For organizations to be successful deploying gen AI, it requires a defensive and offensive strategy along with the need for everyone to be a risk professional.| McKinsey & Company
What’s the right approach to scaling artificial intelligence? We find it’s transforming one or two important business domains at a time.| McKinsey & Company
The compliance and reputational risks of artificial intelligence pose a challenge to traditional risk-management functions. Derisking by design can help.| McKinsey & Company
Organizations can mitigate advanced-analytics and AI risks by embracing three principles.| McKinsey & Company
A rapidly evolving vendor landscape composed mainly of point solutions makes it hard for industrial companies to build a scalable technology stack. Here’s how to cut through the complexity.| McKinsey & Company
Global leader of QuantumBlack, AI by McKinsey; advises clients on strategy, digital and analytics, operations, enterprise transformation, and value creation across industries with a focus on financial services and insurance| McKinsey & Company
In this McKinsey Explainer, we look into what prompt engineering is and explore why it's reshaping the way users interact with generative AI technology.| McKinsey & Company
Digital trust not only meets consumer expectations, but also connects to business growth.| McKinsey & Company
Artificial intelligence is often misunderstood. In this article, we look at how explainable AI is essential to maximizing this new technology in business.| McKinsey & Company
Generative AI is giving rise to an entire ecosystem, from hardware providers to application builders, that will help unlock its potential for business.| McKinsey & Company
Follow these principles to shift from a data-governance model of loosely followed guidelines to one that makes the most of digital and analytics.| McKinsey & Company
Large-scale data-architecture redesigns can tie up AI transformations. Five steps can help companies break through the gridlock.| McKinsey & Company
There is unprecedented potential economic impact of AI. But widening gaps among countries, companies, and workers will need to be managed to maximize the benefits.| McKinsey & Company
A systematic approach to identifying and prioritizing AI risks can help organizations effectively target mitigation efforts.| McKinsey & Company
QuantumBlack, AI by McKinsey unlocks the power of artificial intelligence to help organizations blend AI and cutting-edge solutions with strategic thinking and domain expertise.| McKinsey & Company
This Next in Personalization 2021 Report reveals that companies who excel at demonstrating customer intimacy generate faster rates of revenue growth than their peers. And the closer organizations get to the consumer, the bigger the gains.| McKinsey & Company
Which new technology will have the most impact in 2024 and beyond? Our annual analysis ranks the top tech trends that matter most for companies and executives.| McKinsey & Company
Almost all companies invest in AI, but just 1% believe they are at maturity. Our new report looks at how AI is being used in the workplace in 2025.| McKinsey & Company
Europe and the United States will need to focus on improving human capital even as they accelerate AI adoption.| McKinsey & Company
In this McKinsey Explainer, we define what is generative AI, look at gen AI such as ChatGPT and explore recent breakthroughs in the field.| McKinsey & Company
The annual McKinsey Digital Payments Survey looks at some of the biggest global trends impacting the payments industry in 2024 and beyond.| McKinsey & Company
We work with insurance industry clients on critical issues ranging from growth and distribution strategy to claims and core operating capabilities.| McKinsey & Company
Successful personalization at scale requires four elements working in tandem. Here’s how marketing leaders build the operating model to make that happen.| McKinsey & Company
It’s no longer the preserve of artificial-intelligence researchers and born-digital companies like Amazon, Google, and Netflix.| McKinsey & Company
Big data’s potential just keeps growing. Taking full advantage means companies must incorporate analytics into their strategic vision and use it to make better, faster decisions.| McKinsey & Company
Companies that create exceptional customer experiences can set themselves apart from their competitors.| McKinsey & Company
Too many companies squander the treasure that is customer feedback. The solution is systematically measuring the customer’s voice and integrating it into a culture of continuous feedback.| McKinsey & Company
Does your data have a purpose? If not, you’re spinning your wheels. Here’s how to discover one and then translate it into action.| McKinsey & Company
To maximize customer satisfaction, companies have long emphasized touchpoints. But doing so can divert attention from the more important issue: the customer’s end-to-end journey.| McKinsey & Company
Executives increasingly see investing in retraining and “upskilling” existing workers as an urgent business priority that companies, not governments, must lead on.| McKinsey & Company
Many executives expect IT will play a growing role in driving business results, according to a new survey. For that to happen, CIOs must broaden their profiles and prove IT’s effectiveness in areas such as digital and innovation.| McKinsey & Company
As they start their digital journey, every company must answer the question: How do I set up my organization for a digital transformation?| McKinsey & Company
We help clients develop a workforce that can thrive through disruption so organizations can realize their strategy today and sustain performance in the future.| McKinsey & Company
To better serve companies, perform effectively, and meet emerging challenges, executives say their IT organizations should collaborate as partners with the business.| McKinsey & Company
We work with clients to develop a modern IT architecture that improves their business performance, driving revenue, flexibility and speed, while reducing IT spend.| McKinsey & Company
In an era marked by rapid advances in automation and artificial intelligence, new research assesses the jobs lost and jobs gained through 2030.| McKinsey & Company
US consumers are increasing digital payments use in a variety of ways. User expectations around payment features and integration reveal evolving opportunities for providers.| McKinsey & Company
A small group of winners captures much of the economic profit in the insurance industry. New research on insurance industry strategy quantifies just how far ahead the leaders are—and what other insurers can do to catch up.| McKinsey & Company
Today's customers expect a personalized experience when they're shopping. An effective personalization operating model, featuring 8 core elements, can help retailers and brands keep pace.| McKinsey & Company
The role of the product manager is expanding due to the growing importance of data in decision making, an increased customer and design focus, and the evolution of software-development methodologies.| McKinsey & Company
For tech to be a real driver of innovation and growth, IT needs to reorganize itself around flexible and independent platforms.| McKinsey & Company
To keep up with core tasks and meet the demands of breakneck digital innovation, the IT function will have to step up and make meaningful changes, especially to its workforce, according to new survey findings.| McKinsey & Company
What separates the best product managers from the rest of the pack? In this article, we look at tech product management best practices from top performers.| McKinsey & Company
Four key actions influence employee mind-sets and behavior. Here’s why they're critical in achieving effective change management.| McKinsey & Company
As technology becomes increasingly important, an organization’s success depends on whether the CIO can move from being a functional to a strategic business leader.| McKinsey & Company
Almost every business has some degree of tech debt; the trick is knowing how to identify, value, and manage it.| McKinsey & Company
Our new IT strategy survey shows the value of technology investments, especially at companies making more changes to bridge the technology and business divide.| McKinsey & Company
As the Great Resignation rages, organizations that learn why employees are quitting and respond thoughtfully will have an edge in attracting and retaining talent.| McKinsey & Company
Most property & casualty insurance companies in Europe and North America are investing in data and analytics to underwriting performance in commercial and personal lines. Those with the most sophisticated capabilities enjoy superior operating results and outperform rivals.| McKinsey & Company
US consumers’ views on sustainability in relation to packaging materials are being reshaped in ways that will require the whole value chain to take rapid action to meet their demands.| McKinsey & Company
Generative AI could offer the pharma industry a once-in-a-century opportunity—but only if they learn to scale it and address the industry’s unique challenges.| McKinsey & Company
The fintech industry continues to face new challenges and opportunities. We look at the future of fintech growth and how to win in disruptive times.| McKinsey & Company
Analysis of transformation metrics shows the importance of scope, health, and aspirations.| McKinsey & Company
Live voice contacts are essential for customer experience. In this McKinsey article, we explore how new speech analytics technology is driving lasting results.| McKinsey & Company
Transforming companies to achieve organizational agility is in its early days but already yielding positive returns. While the paths can vary, survey findings suggest how to start.| McKinsey & Company
It's no surprise that innovative organizations are ahead when it comes to generative AI. We look at five new innovation strategies to help stay ahead.| McKinsey & Company
Innovation leaders are rapidly ascending beyond their peers by comprehensively committing to delivering net new organizational growth at scale| McKinsey & Company
Prioritizing privacy, sustainability, and inclusion will soon be essential to successful tech development. For product managers to make responsible innovation a core discipline, companies must first lay the foundation.| McKinsey & Company
We look at how the use of generative AI in banking is fundamentally changing how financial institutions approach risk management and compliance.| McKinsey & Company
In this McKinsey Explainer, we explore what diversity, equity, and inclusion is and why successful organizations are actively embracing DE&I.| McKinsey & Company
Learn how McKinsey is working with leaders across all sectors to achieve net zero, safeguarding our planet and advancing sustainability.| McKinsey & Company
How B2B sales pioneers empower their sellers and drive sustained growth with data and analytics.| McKinsey & Company
Closer relationships between buyers and suppliers could create significant value and help supply chains become more resilient. New research sheds light on the ingredients for success.| McKinsey & Company
We explore what omnichannel marketing is and how this revolutionary customer-centric approach can help businesses succeed both online and offline.| McKinsey & Company
Decision making takes up a lot of time, much of it used ineffectively. New survey results offer lessons for effective decision making that supports outperformance.| McKinsey & Company
An approach to mastering tech interdependencies to deliver successful technology transformations.| McKinsey & Company
Forming an integrated technology model creates value but can be hard to do. The right approach centers teams on tech products and platforms, focuses them on business goals, and helps them prioritize technology work.| McKinsey & Company
For IT to function better, the business side of the company has to get more involved.| McKinsey & Company
Modernizing technology and accelerating impact| McKinsey & Company
The cloud is revolutionizing how businesses create value, but only when tech organizations, and the business, understand how to use it and change how they operate.| McKinsey & Company
The Technical Debt Score (TDS) helps companies quantify their technical debt.| McKinsey & Company
Consumer privacy regulation threaten the digital advertising industry in the United States—and compel its transformation.| McKinsey & Company
The market for battery energy storage systems is growing rapidly. Here are the key questions for those who want to lead the way.| McKinsey & Company
Helping technology, media, and telecommunications leaders create long-term value through capability-building, digital and analytics, and organization-wide transformations.| McKinsey & Company
McKinsey Digital consulting helps organizations outcompete with technology. We partner with clients to deliver value at scale from technology and AI.| McKinsey & Company
In this McKinsey Explainer, we look at what digital transformation is and how it can help organizations rewire and create lasting technological change at scale.| McKinsey & Company
Gen AI is evolving at record speed while CEOs are still learning the technology’s business value and risks. Here, we offer some of the generative AI essentials.| McKinsey & Company
Survey results show employees are feeling anxious about post-pandemic working arrangements and the future of remote work, even if you don’t yet know what to tell them.| McKinsey & Company
Consumer behaviors are diverging in sometimes paradoxical directions. We look at how can companies quickly detect—and respond to—these consumer trends.| McKinsey & Company
Global demand for fish and shellfish is growing rapidly—and alternative proteins are well positioned to sustainably scale the industry.| McKinsey & Company
As machines increasingly complement human labor in the workplace, we will all need to adjust to reap the benefits.| McKinsey & Company
How do top-performing companies maximize the impact of their loyalty programs in the next normal? By focusing on customer behavior, segment by segment.| McKinsey & Company
Companies seeking growth may be neglecting their best potential customers: the ones they already have. Experience-led growth means optimizing established bonds to yield better financial results.| www.mckinsey.com
Today’s fastest-growing brands participate in digital communities to earn engagement and loyalty—and do so with high returns and low risk by harnessing agile test and learn.| McKinsey & Company
AI has revolutionized marketing and sales; now, generative AI is disrupting how B2B and B2C players think about customer experience, productivity, and growth.| McKinsey & Company
Almost half of US frontline retail workers and two-thirds of frontline managers say they’re thinking about leaving their job. What’s a retailer to do?| McKinsey & Company
In this article, we explore using social media as a full-service channel, offering an approach to deliver end-to-end customer service via social channels.| McKinsey & Company
We look at how generative AI is unlocking a new age of marketing capabilities with automated processes, hyperpersonalization, and new forms of idea generation.| McKinsey & Company
How can companies overcome the odds and achieve long-term success in a business transformation? Our video series looks closer at all the moving parts.| McKinsey & Company
There are three defensive steps CIOs can take right now to reduce greenhouse gas (GHG) emissions from their technology estate and combat climate change.| McKinsey & Company
In this collection of articles and insights, McKinsey explores the best business strategies for driving sustainable and profitable growth| McKinsey & Company
Leaders need clarity on what works to improve diversity, equity, and inclusion. Our 2023 report shows the key factors that allow DEI initiatives to succeed.| McKinsey & Company
Blending entertainment with instant purchasing, live commerce offers retailers, brands, and digital platforms a new channel for creating value.| McKinsey & Company
With the acceleration of technological change, business leaders need to make four fundamental shifts to prepare for the change and capture the opportunities.| McKinsey & Company
As today’s customers demand more from their banking experiences, banks are upping their game and delivering stronger customer experience.| McKinsey & Company
Telehealth has helped expand access to care for patients restricted from seeing their doctors. Actions taken today will determine if its full potential is realized after the crisis is over.| McKinsey & Company
In this McKinsey Explainers, we explore industry 4.0 (also known as the Fourth Industrial Revolution or 4IR) and look at what is likely coming next.| McKinsey & Company
New research makes it increasingly clear that companies with more diverse workforces perform better financially.| McKinsey & Company
The global market for Lithium-ion batteries is expanding rapidly. We take a closer look at new value chain solutions that can help meet the growing demand.| McKinsey & Company
