In this Anatomy of a Decision, Kyle James explores how a $2B enterprise software provider used a rebrand as the catalyst for a bold transformation of its go-to-market (GTM) strategy and technology stack. Faced with fragmented tools and siloed processes, the company aligned IT, Sales, and Marketing around a shared vision—replacing legacy platforms like Salesforce Engage and Terminus with modern, best-of-breed solutions such as Outreach, Demandbase, and Gong. The result: streamlined workflows...