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Is Your CX Strategy In Tune With Human Behaviour?
https://onlykutts.com/index.php/2025/09/21/is-your-cx-strategy-in-tune-with-human-behavior/
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marketing
customer experience
human-centered design
customer psychology
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Not all data creates great CX. Psychology, emotion, and human biases shape customer experience—and why brands must design for human nature. The post Is Your CX Strategy In Tune With Human Behaviour? appeared first on Point of View.
