Share Is your Enterprise Service Management (ESM) initiative stuck? Does it feel like no one wants to talk about, much less support, ESM? Do you feel like you’re on an island? If these questions resonate with you, your ESM initiative may be a victim of a fear of collaboration. Collaboration is when two or more … Continue reading Fear of collaboration: A silent killer of ESM initiatives→ The post Fear of collaboration: A silent killer of ESM initiatives first appeared on Innovative S...