Culture isn’t what’s written on your walls or printed in your employee handbook. It’s the unwritten rules, the behaviors you tolerate, and the silent agreements that shape every decision, interaction, and result. It’s not “soft stuff,” and it's not fluffy. It’s the operating system of your business. Here’s the truth no leader likes to hear: if you’re not actively building it, you’re actively eroding it. The cost of ignoring culture is measured in lost talent, stalled strat...
