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From:
Marketing Charts
(Uncensored)
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Why Do Consumers Abandon Brands?
https://www.marketingcharts.com/demographics-and-audiences-236920
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Tagged with:
customer service
customer-centric
brand-related
cross-media & traditional
demographics & audiences
brand metrics
Clearly, consistently poor quality and service will drive customers away, as will bad customer service. But it's also important to avoid misleading marketing claims.
